Department Of Insurance State Directory
National Association of Insurance Commissioners
  
State:     Alabama
Department: Alabama Department of Insurance
Phone:     334-269-3550
Address: Alabama Department of Insurance
  Consumer Services Division
P.O. Box 303351
Montgomery, AL 36130-3351
Contact: David Parsons
Website:  http://www.aldoi.org/Consumer/index.html
Online Form: http://www.aldoi.org/Consumer/assist.cfm
 
 
State:     Alaska
Department: Division of Insurance
Phone:     (907) 269-7900
  Within Alaska: (800) INSURAK
Address: 3601 C Street, Suite 1324
  Anchorage, AK 99503-5948
Contact: Robert A. Lohr, Director
Website:  http://www.dced.state.ak.us/insurance/complain.htm
Online Form: http://www.dced.state.ak.us/insurance/form.htm
 
 
State:     Arizona
Department: Department of Insurance
Phone:    (602) 912-8401
  Fax: (602) 912-8408
Address: 2910 North 44th Street, Suite 210,
  Phoenix, AZ 85018
Contact: Charles R. Cohen, Director
Website:  http://www.state.az.us/id
Online Form: PDF only
 
 
State:     Arkansas
Department: Arkansas Insurance Department
  Consumer Services Division
Phone:    (501) 371-2640
  (501) 371-2749
Faxor call: 1-800-852-5494
Address: Third and Cross Streets
  Little Rock, AR 72201
Contact: Mike Pickens, Insurance Commissioner
Website:  http://www.state.ar.us/insurance/file_a_complaint.html
Online Form: http://www.state.ar.us/insurance/complaint_form.html
 
 
State:     California
Department: California Department of Insurance
  Consumer Communications Bureau
Phone:    1-800-927-HELP (4357)
  TDD Number: 1-800-482-4TDD (4833)Hotline 8a.m. - 6p.m. PST M-F
Address: California Department of Insurance
  Consumer Services Division
300 South Spring Street, South Tower
Los Angeles, CA 90013
Contact: Harry W. Low, Insurance Commissioner
Website:  http://www.insurance.ca.gov/docs/FS-RFA.htm
Online Form: PDF only
 
 
State:     Colorado
Department: Division of Insurance
Phone:    303-849-7499   
  fax 303-894-7455
1-800-930-3745
Address: 1560 Broadway, Suite 850
  Denver, CO 80202
Contact: William J. Kirven III, Insurance Commissioner
Website:  http://www.dora.state.co.us/insurance/
Online Form: http://www.dora.state.co.us/real/plsql/INS_Complaint.Submit_Form
 
State:     Connecticut
Department: Consumer Affairs Division
Phone:     (860) 297-3900
  Fax: (860) 297-3872
1-800-203-3447  (CT only)
Address: PO Box 816
  Hartford, CT 06142-0816
Contact: Susan F. Cogswell, Commissioner
  Raymond T. Claytor, Director:
Joseph Gately, Principal Examiner, Property & Casualty
Clifford Slicer , Principal Examiner, Property & Casualty
Karen Smigel, Program Manager, Life & Health
Website:  http://www.state.ct.us/cid/
Online Form: none
 
 
State:     Delaware
Department: Consumer Services
Phone:    (302) 739-4251 ( Mon-Fri 8-4:30 EST)
  Hotline (800) 282-8611
Fax: (302) 739-6278
Address: 841 Silver Lake Boulevard
  Dover, DE 19904
Contact: Donna Lee H. Williams, Commissioner
Website:  http://www.state.de.us/inscom/complaint.htm
Online Form: (PDF only)
   
   
State:     District of Columbia
Department: Department of Insurance and Securities Regulation
Phone:    (202) 727-8000
  Fax (202) 535-1197
Address: Department of Insurance and Securities Regulation
  810 First Street, NE, Suite 701
Washington, DC 20002
Attention: Manager of Consumer and Professional Services
Contact: Anthony A. Williams, Mayor
Website:  http://www.disr.washingtondc.gov/services/insurance_complaint/index.shtm
Online Form: http://www.disr.washingtondc.gov/form/insur_complaint_form.shtm
 
   
   
State:     Florida
Department: Department of Insurance
Phone:    1-800-342-2762
Address: Bill Nelson, Office of Cabinet Affairs, LL 27,
  The Capitol Tallahassee, Florida 32399-0309
Contact: Bill Nelson, Commissioner
Website:  http://www.doi.state.fl.us/Consumers/index.htm
Online Form: none
 
 
State:     Georgia
Department: Insurance and Safety Fire Department
Phone:    Main Telephone 404-656-2070
  Toll Free 800-656-2298
Fax 404-651-8719  
Address: Two Martin Luther King, Jr. Drive
  West Tower, Suite 704
Atlanta, Georgia 30334
Contact: John W. Oxendine, Insurance and Safety Fire commissioner
Website:  http://www.inscomm.state.ga.us/inside.consumers.html
Online Form: http://www.inscomm.state.ga.us/inside.departmentoverview.html
 
 
State:     Hawaii
Department: Hawaii Insurance Division
Phone:    (808) 586-2790
Address: Hawaii Insurance Division
    Investigation Branch
250 South King Street, 5th Floor
Honolulu, Hawaii 96813
Contact: Mahalo, Wayne Metcalf, Insurance Commissioner
Website:  http://www.state.hi.us/dcca/ins/branches2.html#2
Online Form: http://mano.icsd.hawaii.gov/dcca/ocp/complaint/let1.html
 
 
State:     Idaho
Department: Idaho Department of Insurance
Phone:  (217) 782-4515 (312) 814-2427
  FAX: (217) 782-5020 (312) 814-5435
  TDD: (217) 524-4872 (312) 814-2603
Address: Illinois Department of Insurance Illinois Department of Insurance
  320 West Washington Street 100 West Randolph, Suite 15-100
  Springfield, Illinois 62767-0001 Chicago, Illinois 60601
Contact: George H. Ryan, Governor Nathaniel S. Shapo, Director
Website:  http://www.state.il.us/ins/ntcomplaint.htm
Online Form: http://www.state.il.us/ins/complaint.htm 
 
 
State:     Indiana
Department: Indiana department of Insurance
Phone:  317-232-2385
  FAX: 317-232-5251
Address: 311 W. Washington Street, Suite 300,
  Indianapolis, IN 46204-2787
Contact: Sally McCarty ,   Commissioner
Website:  http://www.ai.org/idoi/index.html
Online Form: http://www.ai.org/idoi/compfrm.html
 
 
State:     Illinois
Department: Department of Insurance
Phone:  (217) 782-4515 (312) 814-2427
  FAX: (217) 782-5020 (312) 814-5435
  TDD: (217) 524-4872 (312) 814-2603
Address: Illinois Department of Insurance Illinois Department of Insurance
  320 West Washington Street 100 West Randolph, Suite 15-100
  Springfield, Illinois 62767-0001 Chicago, Illinois 60601
Contact: George H. Ryan, Governor
  Nathaniel S. Shapo, Director
Website:  http://www.state.il.us/ins/ntcomplaint.htm
Online Form: http://www.state.il.us/ins/complaint.htm
 
 
State: Iowa
Department: Iowa Insurance Division
Phone:  515-281-5705
  877-955-1212
Address: 330 Maple St.
  Des Moines, IA 50319-0065
Contact: Nancy Ferguson, Financial Regulation
  515-281-7367
Website:  http://www.iid.state.ia.us/Division/Consumer/complaints/default.html
Online Form: http://www.iid.state.ia.us/Division/Consumer/complaints/online.html?linksback=complaintfiling
 
 
State:     Kansas
Department: Insurance Department
Phone:  (800) 432-2484
  V: 785-296-3071
  F: 785-296-2283
Address: 420 SW 9th St, .Topeka KS 66612
  Des Moines, IA 50319-0065
Contact: Insurance Commissioner Kathleen Sebelius
  515-281-7367
Website:  http://www.ksinsurance.org/
Online Form: http://www.ksinsurance.org/index.php3?id=0094
 
 
State:     Kentucky
Department: Kentucky Department of Insurance
  Consumer Protection and Education Division
Phone:  800-595-6053
  502-564-3630
  800-462-2081 TDD
Address: 215 West Main Street
  Frankfort, KY 40601
Contact: Sharon P. Clark, Director
Website:  http://www.doi.state.ky.us/consumers/complt.stm
Online Form: http://www.kydoi.com/consumers/complaint.stm
 
 
State:     Louisiana
Department: Department of Insurance
Phone:  1-800-259-5300
  225-342-5900
Address: P.O. Box 94214,
  Baton Rouge, LA 70804-9214
Contact: Jim Brown, Commissioner
Website:  http://www.ldi.state.la.us/consumers/complaint_center.htm
Online Form: PDF ONLY
 
 
State:     Maine
Department: Department of Professional and Financial Regulation
Phone:  (207) 624-8475.
  (800) 300-5000 (in state)
  Fax (207) 624-8599.
Address: Department of Professional and Financial Regulation
  Bureau of Insurance
  #34 State House Station
  Augusta, ME 04333-0034
Contact: Alessandro A. Iuppa, Superintendent
Website:  http://www.state.me.us/pfr/ins/info.htm#complaints
Online Form: http://www.state.me.us/pfr/ins/inscompl.htm
 
 
State:     Maryland
Department: Maryland Insurance Administration
Phone:  410-468-2000
  1-800-492-6116
  1-800-735-2258 (TTY)
Address: 525 St Paul Place
  Baltimore, MD 21202-2272
Contact: Steven B. Larson, Commissioner
Website:  http://www.mdinsurance.state.md.us/jsp/consumer/Consumer.jsp10
Online Form: http://www.mdinsurance.state.md.us/jsp/consumer/FileComplaint.jsp10
 
State:     Massachusetts
Department: Division of Insurance, Commonwealth of Massachusetts
Phone:  Consumer Information Hotline          (617) 521-7777
   Springfield Consumer Hotline  (413) 785-5526
  Fax (617) 521-7575
Address: Division of Insurance
  One South Station, 5th Floor      
  Boston, MA 02110-2208
Contact: Linda L. Ruthardt, ARM, Commissioner           
Website:  http://www.state.ma.us/doi/Consumer/CSS_complaint_instructions.html
Online Form: PDF only
 
 
State:     Michigan
Department: Insurance Division
Phone:  (877) 999-6442
  (517) 373-0220
  Fax (517) 335-4978
Address: Michigan Division of Insurance
  P.O. Box 30220  
  Lansing, MI 48909-7720
Contact: Frank M. Fitzgerald, Commissioner
Website:  http://www.cis.state.mi.us/ins/
Online Form: none
 
 
State:     Minnesota
Department: Minnesota Department of Commerce
Phone:  (651) 296-2488
  1-800-657-3602
Address: 133 East Seventh Street
  St. Paul, MN 55101
  Attention: Enforcement Division
Contact: Regulator of the Financial Services Industries,  Jesse Ventura, Governor
Website:  http://www.commerce.state.mn.us/MainEnforcement.htm#howtocomplain
Online Form: none
 
 
State:     Mississippi
Department: Mississippi Insurance Department
Phone:  800 562 2957
  601 359 2453
Address: Consumer Services Division
  P.O. Box 79
  Jackson, MS 39205
Contact: George Dale, Commissioner of Insurance/ Fire Marshall
  Cathy Vernon, Director
Website:  http://www.doi.state.ms.us/consum.html#Contact
Online Form: none
 
 
State:     Missouri
Department: Missouri Department of Insurance
Phone:  (573) 751-4126  
  1-800-726-7390
Address: Main
  301 West High Street, P.O. Box 690, Jefferson City, Missouri 65102
Jefferson City
Department of Insurance, P.O. Box 690, Jefferson City, MO 65102-0690
(573) 751-2640
Kansas City
Department of Insurance, State Office Building, Room 512,
615 E. 13th Street, Kansas City, MO 64106-2829
(816) 889-2381
St. Louis
Department of Insurance, Wainwright Building, Suite 229
111 N. 7th Street, St. Louis, MO 63101-2176
(314) 340-6830
Contact: Roger B. Wilson, Governor
  Kieth Wenzel, Director
Website:  http://www.insurance.state.mo.us/consumer/services/complaint.htm
Online Form: http://www.insurance.state.mo.us/consumer/services/eform.htm
 
 
State:     Montana
Department: State Auditor’s Office
Phone:  Policy holder services: (406) 444-2040
  Toll Free (In-State Only): (800) 332-6148
Address: PO Box 4009
  Helena, Montana 59604-4009
Contact: State Auditor and Commissioner of Insurance Mark O'Keefe
Website:  http://www.state.mt.us/sao/polhldr.htm
Online Form: PDF only
 
 
State:     Nebraska
Department: Department of Insurance
Phone:  (402) 471-2201
  TDD (800) 833-7352
Address: Terminal Building, 941 "O" Street, Suite 400
  Lincoln, NE 68508-3639  
Contact: L. Tim Wagner, Director
Website:  http://www.nol.org/home/NDOI/forms/complant.htm
Online Form: http://www.nol.org/home/NDOI/forms/f_4000.htm
 
 
State:     Nevada
Department: Department of Business and Industry, Division of Insurance
Phone:  775-687-4270 (Northern Nevada) (775) 687-3937 - Fax
  702-486-4009 (Southern Nevada) (702) 486-4007 - Fax
Address: 788 Fairview Drive, Suite 300, Carson City, Nevada 89701-5491
  2501 East Sahara Avenue, Suite 302, Las Vegas, Nevada 89158
Contact:  
Website:  http://doi.state.nv.us/b&i/id/guides/guides.htm
Online Form: PDF only
 
 
State:     New Hampshire
Department: Insurance Department
Phone:  800-852-3416
    Main Office Fax: 603-271-1406
Address: Insurance Department, 56 Old Suncook Rd.
  Concord NH 03301-7317
Contact: Paula T. Rogers, Commissioner
Website:  http://www.state.nh.us/insurance/
Online Form: none
 
 
State:     New Jersey
Department: Division of Insurance
Phone:  1-(800) 446-7467 (In New Jersey)
  (609) 292-5316
    (609) 292-5865 Fax
Address: Enforcement and Consumer Complaints, P.O. Box 329
  Trenton, NJ 08625-0329
Contact: Karen L. Suter, Commissioner
Website:  http://states.naic.org/nj/consumer.htm
Online Form: PDF only
 
 
State:     New Mexico
Department: Department of Insurance
Phone:  (505) 827-4601
  Fax: (505) 827-4734
    (800) 947-4722 (In-State Only)
Address: Department of Insurance State of New Mexico
  P. O. Drawer 1269, Santa Fe
 
New Mexico 87504-1269
Contact: D. J. (Don) Letherer, Superintendent of Insurance
  Theresa Campos, Consumer Complaints and Inquiries (505) 827-4648
Website:  http://www.naic.org/nm/index.htm
Online Form: none
 
 
State:     New York
Department: Insurance Department
Phone:  1-800-342-3736
Address: 25 Beaver Street, New York, NY 10004
  Empire State Plaza, Agency Building No. 1, Albany, NY 12257
Walter Mahoney Office Bldg., 65 Court Street, Buffalo, NY 14202
200 Old Country Road, Mineola, NY 11501
189 N. Water Street, Rochester, NY 14604
620 Erie Blvd West, Suite 105, Syracuse, NY 13204
Road 4, Box 51E, Oneonta, NY 13820
Contact: George E. Pataki, Governor
Website:  http://www.ins.state.ny.us/hpoffnos.htm#tollfree
Online Form: PDF only
 
 
State:     North Carolina
Department: Department of Insurance
Phone:  800-JIM LONG (800-546-5664)
  919-733-2032
Address: North Carolina Department of Insurance
  PO Box 26387, Raleigh, NC 27611
Contact: Jim Long, Commissioner
Website:  http://www.ncdoi.com/ncdoi/Consumer/Consumer.html
Online Form: http://www.ncdoi.com/NCDOI/Consumer/InsuranceInfo/Complaint.asp
 
 
State:     North Dakota
Department: Department of Insurance
Phone:  (701) 328-2440
  (701) 328-4880 - fax
Address: 600 E. Boulevard - Dept. 401
  Bismarck, ND 58505-0320
Contact: Glenn Pomeroy, Commissioner
Website:  http://www.state.nd.us/ndins/consinfo/complain.html
Online Form: PDF only
 
 
State:     Ohio
Department: Department of Insurance
Phone:  1-800-686-1526
  614-644-2658
Address: 2100 Stella Court, Columbus
  Ohio, 43215
Contact: J.Lee Covington II, Director
Website:  http://www.ins.state.oh.us/
Online Form: http://www.ins.state.oh.us/ConsumServ/Ocs/OnlineComplaint.htm
 
 
State:     Oklahoma
Department: Oklahoma Insurance Department
Phone:  (405) 521-2828
  (800) 522-0071
Address: PO Box 53408
  Oklahoma City, OK 73152
Contact: Carroll Fisher, Insurance Commissioner
Website:  http://www.oid.state.ok.us/consumer/index.html
Online Form: PDF only
 
 
State:     Oregon
Department: Oregon Department of Consumer and Business Services, Insurance Division
Phone:  503-947-7980
  Fax 503-378-4351
Address: 350 Winter St NE Room 440-2
  Salem, OR 97301-3883
Contact: Mary Neidig, Director/Insurance Commissioner
  Joel Ario, Administrator 
Website:  http://www.cbs.state.or.us/ins/docs/consumer/tomake.htm
Online Form http://www.cbs.state.or.us/ins/docs/consumer/comp_frm.htm
 
State:     Pennsylvania
Department: Insurance Department
Phone:  Automated Consumer Hotline (Toll Free): (877) 881-6388   
  TTY/TDD: (717) 783-3898
FAX: (717) 787-8585
Address: PA Insurance Department
  1326 Strawberry Square
Harrisburg, PA 17120
Contact: Tom Ridge, Governor
  Diane Koken, Insurance Commissioner
Website:  http://www.insurance.state.pa.us/html/consumer.html
Online Form: https://www.insurance.state.pa.us/html/complaintform.html
 
 
State:     Rhode Island
Department: Department of Business Regulation
Phone:  401-222-2246
  TDD 401-222-2999
Fax 401-222-6098
Address: Richmond Street
  Suite 237
Providence, RI 02903-4237
Contact: not listed              
Website:  http://www.dbr.state.ri.us/